Please access the TCP Training website to find a course that suits you. http://www.tcptraining.com
Online Bullying and Harassment for Employees Training - $49
- Our fully interactive ‘Bullying and Harassment for Employees’ course is a great way for employees to gain an understanding of the implications of bullying and harassment in the workplace, how to spot inappropriate behavior and what they should do if they come across it.
Online Bullying and Harassment for Managers and Supervisors Training - $49
- Our ‘Bullying and Harassment for Managers and Supervisors’ course provides those in a managerial or supervisory role with the tools to identify bullying and harassment in the workplace, put measures in place to prevent it occurring and how to manage it should happen within their organization.
F2F Barista Skills Training - $100
- Select and grind coffee
- Extract coffee
- Texture and pour milk
- Serve and present espresso coffee
- Clean and maintain an espresso coffee machine
- Efficiency of the barista
- Customer service
Online Dealing with Workplace Conflict Training - $49
- Sometimes, conflict can arise, whether it is in a professional or personal capacity. Our ‘Conflict Resolution’ course has been designed to help you understand how to manage and resolve conflict in situations that may arise within the workplace, in a way that is productive. If you want to have a more comprehensive understanding of what causes conflict, the stages and the behavior that surround conflict and techniques that will help you move forward from those situations in the most positive way, this course is for you!
Online Social and Digital Media in the Workplace Training - $49
- Social Media is now a huge part of our day-to-day lives and, along with other forms of electronic communication, such as emails, it can dominate the way we communicate with each other. This course provides you with a better understanding of the benefits, and the pitfalls, of using these technologies at work. It will give you the tools to deal with issues that can arise as a result of the use of Electronic Communications and Social Media in the Workplace.
Online Equal Employment Opportunity for Employees Training - $49
- This course explores the laws that surround equal employment opportunity and anti-discrimination in the workplace. As an employee, it is important to understand how these laws can differ from state to state, who you can turn to if you feel that these laws are not being satisfied and what the process is when a complaint is made.
Online Equal Employment Opportunity for Managers and Supervisors Training - $49
- This course looks at equal employment opportunity and anti-discrimination in the workplace from the perspective of a manager or supervisor. It will explore what your obligations are from a legislative point of view. As someone who has staff that report in to them, it is important to understand what these laws expect of you, how they are different, depending on which State you are in and what processes you are required to follow should you receive an internal or external complaint against you or your organization.
Online Identifying Poor Performance, Misconduct and Absenteeism Training - $49
- Performance Management can be one of the most stressful parts of a manager’s job, and when not equipped with the right skills to deal with issues, it can be a daunting task to have to manage. If you are responsible for managing staff, it is important that you are able to not only identify issues such as poor performance, misconduct and absenteeism, but manage them effectively. This course allows you to develop the skills needed to deal with these issues successfully, professionally and confidently.
Online Managing the Discipline Process Training - $49
- If you are responsible for managing staff, there may come a time where you are required to deal with an employee who is not performing in line with the expectations of the business. It could be performance related issues, or issues of misconduct and this may lead to disciplinary action. It is important for you to understand the disciplinary process so that you can manage it effectively and, should action lead to termination of employment, be confident that you have satisfied all your obligations as an employee, so as to avoid an unfair dismissal claim.
Online Health and Safety Duties for Managers and Supervisors Training - $49
- Our Duty of Care course for Managers and Supervisors provides an overview of WHS responsibilities, an understanding of how they may differ at different levels within the workplace and how duty of care responsibilities should be carried out.
Online Health and Safety Duties for Workers Training - $49
- Our Duty of Care for Workers course will teach you how you can fulfill your duty of care obligations and therefore contribute to maintaining the health and safety of your workplace.
Online Office Ergonomics Training - $49
- This course will help you to understand how to set up an office workspace that is safe, healthy and productive. It will also outline how to ensure that a safe office environment is maintained at all times.
Online Privacy and the Workplace Training - $49
- This course provides you with a comprehensive understanding of the Privacy Act of 1988 and how you are expected to implement it within your organisation. This course has been updated to include the amendments that were made to this piece of legislation with effect from 12 March 2014.
Online Armed Robbery Safety Awareness Training - $49
- We never want to think about something as awful as being caught up in a situation such as an armed robbery. But if you work in an industry that is vulnerable to such risks, preparation could help you to minimize the risks should you be exposed to danger of this nature. This course provides you with general information about how to best manage robbery related risks. By the end of this course, you will have a better understanding of how you can protect yourself and others around you, during a robbery related incident.
Online Confined Spaces Hazard Guide Training - $49
- If you work, or are responsible for people who work, in confined spaces, this course is designed to give you the appropriate knowledge required for performing routine procedures such as entering and exiting confined spaces. Confined Space Training can benefit professionals from a range of industries, such as:
Online Driver Safety Training - $49
- Our Driver Safety training has been designed to provide an understanding of what procedures apply to the workplace and how to follow them.
Online Hazardous Chemicals for Managers & Supervisors Training - $49
- This course is aimed at people in supervisory roles who are required to have an understanding of how to manage hazardous chemicals in the workplace.
Online Incident Investigation Training - $49
- This course provides an overview of the legal requirements when reporting and investigating incidents. It will give students the knowledge and practical advice needed to conduct an incident investigation efficiently.
Online Injury Management for Managers and Supervisors Training - $49
- This course aims to equip managers and supervisors with a comprehensive understanding of injury management, what it is and what they are required to do in relation to it.
Online Injury Management for Workers Training - $49
- This course provides an overview of the legal requirements when reporting and investigating incidents. It will give students the knowledge and practical advice needed to conduct an incident investigation efficiently.
Online Risk Management for Managers and Supervisors Training - $49
- This course is designed to help managers and supervisors understand how risk should be managed in the workplace and what their responsibilities are when it comes to minimizing that risk.
Online Risk Management for Workers Training - $49
- This course is designed to help workers to understand how they can contribute to risk management in the workplace and how they are responsible for minimizing that risk.
Online Working Safely with Hazardous Chemicals in the Workplace Training - $49
- 100% Online Course
- Same Day Certificate
- Learn at your own pace
- 100% Online Course
- Same Day Certificate
- Learn at your own pace
F2F SITHFAB021 - NSW - Provide Responsible Service of Alcohol - $190
- SITHFAB021 Provide Responsible Service of Alcohol
- Lasts for 5 years
- Sydney CBD, Dee Why, Parramatta, Miranda and Burwood
- The course is 6 hours long.
- On successful completion, participants receive a National Statement of Attainment in “SITHFAB021 Provide Responsible Service of Alcohol”
